We are here to help. However, please note that if the product you need support with was purchased from another shop, we highly encourage you and kindly ask that you contact them first! This is done to ensure the customer/shop relationship is preserved in fairness to them and their customers. We will of course support that shop and make sure you are taken care of. If you have tried to contact the shop in question and couldn't get your issue resolved, then please contact us for assistance. If the product in question was purchased from us, please contact us and we'll help you as soon as humanly possible.
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